Reliable crypto recovery in the Netherlands, which firm should I approach?
By R.T. (Tyler) Dijst, blockchain investigator at Paucitas
What Paucitas does
We test the wallet and your data, and then describe for each technical route what that route requires and whether the condition is met. A route that needs the position of a missing word is only open if you know the position, and we say so before any work is agreed.
What we do not do is promise access, work for a percentage of the balance, or ask for a fee before we have looked at your situation. Those three points are the practical test of whether a firm is worth approaching.
Reliable crypto recovery is recognisable by three tests, and all three are about behaviour rather than technology. Does the firm ask what data you have before it quotes? Does it charge a fixed amount rather than a share of the balance? Does it put in writing which routes it tested and what each one required? A firm that fails any of the three is selling hope.
What you supply
You supply the wallet address, the type and the version of the software or the hardware, the data you still have, and documents showing that the wallet is yours. Proof of ownership is not a formality for us: it is the reason we can look at all.
If you have already paid another party, add those payments and the addresses you sent them to. They belong in the file, and in a large share of the cases we see they turn out to be the biggest part of the loss rather than the original incident.
What you receive
You receive a technical report with fixed parts: the state of the wallet with the address and the balance on a given date, the transactions established, a list of the routes tested with the outcome for each, and a conclusion on what remains. Paucitas works throughout the Netherlands and delivers the report in Dutch or in English.
If the conclusion is that nothing remains, that is also in the report. It is the answer that saves people the most money.
The Dutch setting matters for one practical reason. Paucitas works from Amsterdam and reports in Dutch or in English, and the report can be handed straight to a Dutch bank, a Dutch lawyer or the police without translation. For clients abroad with a Dutch account or a Dutch counterparty, that removes a step that otherwise costs weeks.
How to get started
You send a short description of the wallet and of your data. We tell you whether an investigation makes sense and what it costs, before anything starts. Use the contact page and keep your recovery words to yourself; we never need the full set.
Keep your recovery words to yourself in the first message. We never need a complete phrase, and any party that asks for one at the outset should be treated with suspicion regardless of how it presents itself.
What is technically possible depends on the data that exist. Access to a wallet can never be promised in advance.