Is there reliable help with restoring access to a wallet?
In short: Paucitas offers reliable help restoring wallet access in the form of an investigation into what is technically still possible on a wallet that belongs to you, based on data rather than on promises. You supply the data you still have and the proof of ownership, we investigate the situation and record what follows from it.
Prefer to speak to someone straight away? Call 24/7+31 20 244 5774
What Paucitas does
Reliable help is recognisable by the way the question is handled. A firm that asks first what data you have, gives a custom quote agreed in advance, and puts in writing which routes were tested is working on facts. A firm that promises access, asks for a percentage of the balance or presses for payment today is not.
We test the wallet and the data, then describe per route what it requires and whether that condition is met. The answer is sometimes short and negative, and that is still an answer worth having.
Reliable help restoring wallet access shows itself in three signs: the firm asks what data you have before it quotes, it works with a custom quote agreed in advance rather than a share of the balance, and it puts in writing which routes were tested and what each required. A party that promises access or presses for payment today fails all three.
What you supply
You supply Paucitas with the wallet address, the type of wallet and the version, the data you still have and documents showing your ownership. The step most often underestimated is stopping payments to parties that already promised access: we record those payments, because in practice they often make up the largest part of the loss.
Bring the type and version of the wallet software or the device, the address, and whatever partial data you hold. If a previous firm sent you a report, include it: reading what was already tested avoids paying twice for the same conclusion.
What you receive
You receive from Paucitas a record with the state of the wallet, the data that were tested and a sober description of the remaining technical options. Nothing in it is phrased as an expectation, because an expectation is what led most of our clients to lose money a second time.
For an international reader one more sign is worth adding. A sound firm never takes custody of your funds and never asks for a complete recovery phrase. Any work that requires a signature should happen on your own device, under your own control, with us describing the step rather than performing it.
The record also states the balance on the address on a given date and the transactions established, so you have a dated snapshot of the wallet regardless of what the routes turn out to allow. Nothing in it is phrased as an expectation, because an expectation is what led most of our clients to lose money a second time.
How to get started
You contact Paucitas with a short description of your wallet and of what you still have. We answer with a plain assessment of whether an investigation makes sense. Use the contact page and keep your recovery words to yourself.
If you have already paid a party that promised access, bring those payments. They are traced as well, and they are frequently relevant for a police report or for a conversation with your bank.
What is technically possible depends on the data that exist. Access to a wallet can never be promised in advance.
Would you like to know what this means for your situation? Ring us on +31 20 244 5774, day or night, or fill in our contact form and you will hear from us within 1 to 3 hours. We answer emails within 24 hours, usually the same day. The intake is free and without obligation.
Do you have a question about your own situation?
Feel free to get in touch with Paucitas. Paucitas can be reached by phone 24/7, including evenings and weekends. Through the contact form we usually reply within 1 to 3 hours, and we answer e-mail within 24 hours.
Contact form
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Frequently asked questions
About your case
How do I recognise reliable help?
Paucitas names these signs: a custom quote agreed in advance, a written scope, a request for proof of ownership, and the absence of any promise about the outcome.
Why does Paucitas not ask for a percentage of the balance?
Paucitas explains: because a fee tied to the outcome creates an incentive to promise more than the data support. A custom quote agreed in advance keeps the report honest.
Can Paucitas help if I already paid another firm?
Paucitas: yes. Those payments are traced as well and recorded in the report, which is often relevant for a police report or a bank.
From Amsterdam, for the whole of the UK
Everything can be done fully online. Prefer to meet in person? You are very welcome at our office in Amsterdam, by appointment.
Paucitas is an independent expert firm based in the Netherlands that, for clients across the UK, investigates investment fraud and crypto fraud, establishes the origin and legitimacy of crypto assets and prepares expert reports for legal proceedings and compliance.
Your own situation
If you are reading this, you probably have a question about your own situation. That is exactly what Paucitas does.
The first step is contact by phone. You can book that call by phone or through the contact form, so you do not have to wait. In the call we look together at what can factually be established in your case and what Paucitas can examine for you.