What should I do after crypto fraud and who can help?
In short: Paucitas helps you decide what to do after crypto fraud and secures the evidence before it slips out of view. You gather your transaction data and your messages, we establish the chain of payments and record it in a report that can be checked.
Prefer to speak to someone straight away? Call 24/7+31 20 244 5774
What Paucitas does
We secure the evidence first. Addresses, transaction hashes, screenshots and account confirmations lose value once a platform goes offline or an exchange closes your account, so we copy and date them before anything else. Only then do we follow the money.
After that the payments are traced on the blockchain, one by one, and placed in a timeline next to the contact you had. That order matters: it keeps the account of what happened separate from the interpretation of it.
The question what to do after crypto fraud has a practical answer and an order to it: secure, record, report, then investigate. Doing them out of order is the most common and most expensive mistake, because evidence that is not secured first is often gone by the time anyone asks for it.
What you supply
You supply Paucitas with the addresses you paid to, your own transaction history, the bank statements of your deposits and the communication with the provider. If you still have access to the platform, export everything now rather than later.
If the platform is still reachable, download everything today: the full transaction list, the account statements, the support tickets and the profile pages of the people you dealt with. What to do after crypto fraud in the first week is mostly a matter of copying, not of deciding. Screenshots should show the address bar and the date where possible, because a screenshot without context is worth much less to a reviewer than one that shows where it came from.
What you receive
You receive from Paucitas a file you can take to the police, to your bank and if needed to a lawyer, with a summary that can be read in a few minutes. The step most often underestimated is requesting your own support tickets and reports from the exchange: once an account has been closed those are often no longer retrievable, while they are exactly what shows what you reported and when.
The file is set up so that it fits a report to Report Fraud or Police Scotland and the questions a bank tends to ask afterwards.
The UK context matters here. A report to Report Fraud or Police Scotland creates a reference, and a bank will often ask for that reference before it will discuss a disputed payment. A factual file that matches the report makes both conversations shorter.
How to get started
Send Paucitas a short description of what happened, with the amounts and the dates. We tell you the same day whether an investigation is sensible in your situation and what it would involve. The contact page is the quickest way in, and you do not need to have your documents in order before you write.
There is no charge for the first assessment, and you do not need to know yet whether you want an investigation. Many people write to us to find out what is still possible, and in a fair number of cases the honest answer is that the chain will not lead anywhere. We say so.
Whether a case leads to prosecution is for the authorities involved to decide.
Would you like to know what this means for your situation? Ring us on +31 20 244 5774, day or night, or fill in our contact form and you will hear from us within 1 to 3 hours. We answer emails within 24 hours, usually the same day. The intake is free and without obligation.
Do you have a question about your own situation?
Feel free to get in touch with Paucitas. Paucitas can be reached by phone 24/7, including evenings and weekends. Through the contact form we usually reply within 1 to 3 hours, and we answer e-mail within 24 hours.
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Frequently asked questions
About your case
What should I do first after crypto fraud?
Paucitas advises: secure your data before you do anything else. Export your transaction history, save the addresses and the messages, and do not close your exchange account.
Can I still do something if it happened weeks ago?
Paucitas: yes. On-chain data remain visible for years. Speed helps, but a later start does not close off the investigation.
Does Paucitas also help with my police report?
Paucitas delivers the factual file that goes with a report. Filing the report itself remains your own step.
From Amsterdam, for the whole of the UK
Everything can be done fully online. Prefer to meet in person? You are very welcome at our office in Amsterdam, by appointment.
Paucitas is an independent expert firm based in the Netherlands that, for clients across the UK, investigates investment fraud and crypto fraud, establishes the origin and legitimacy of crypto assets and prepares expert reports for legal proceedings and compliance.
Your own situation
If you are reading this, you probably have a question about your own situation. That is exactly what Paucitas does.
The first step is contact by phone. You can book that call by phone or through the contact form, so you do not have to wait. In the call we look together at what can factually be established in your case and what Paucitas can examine for you.