We take service to the next level: personal, clear, and always accessible.
Date: 18 June 2025 | Week 25 | Reading time: 3 minutesAuthor: 
Simcha Schrijver
In short
Help with crypto fraud starts with being reachable. For Paucitas excellent service is the standard, not the end goal: clear communication and genuine commitment, available 24/7 because fraud does not keep office hours.
- Crypto and investment fraud are technically complex and emotionally overwhelming, so everything is explained in plain, human language without jargon.
- Whether you are a victim, have a suspicion, or simply want someone to think along, you can turn to Paucitas without judgement.
- In doubt? Do not wait too long; there is no reason for shame, and a calm first conversation often already brings clarity.
Excellent service as a standard, not as an end goal
For many companies, good service is the ultimate goal. For Paucitas, it is only the beginning. In a world full of uncertainty, digital fraud, investment fraud, and technical complexity, we believe people deserve more than just an answer: they deserve peace of mind, clarity, and genuine commitment. That is why we go beyond good. And far beyond what you are probably used to. Excellence is our standard.
Always available, always clear
At Paucitas, service does not stop at 5:00 PM, no matter whether it concerns crypto fraud or investment fraud. Therefore we are available 24/7, including weekends, and even in the middle of the night. Why? Because fraud does not keep office hours. We have regularly spoken to people at 1:00 or even 2:00 AM, simply because it could not wait. As one of our clients wrote in their review:
Paucitas usually responds within a few minutes to an hour, and in almost all cases the same working day. Paucitas is available by phone 24/7 on 020 244 5774.
“Called Paucitas on a Friday night at 00:48. At 00:49, Simcha himself called me back. The professional support through the night and the following morning helped ensure our money was safe again.” 9 February 2025 (translated from Dutch)
Clear communication in unclear situations
Crypto fraud and investment fraud are often not just technically complex, but also emotionally overwhelming. That is why we explain everything in a clear and human way. No jargon. No fluff. Just concrete explanations you can actually use. Our clients appreciate that:
“Got in touch with Simcha Schrijver himself 10 minutes after submitting my question through the website. Immediately received a free, helpful conversation and good advice. Simple, safe, transparent, no bullshit.” Marleen Koch, 8 April 2025 (translated from Dutch)
“Professional company that supported me well. Unfortunately, I had been scammed, and they made that clear through thorough investigation.” Freek Ebbinge, 29 October 2024 (translated from Dutch)
More than just a conversation
People who visit our office are not just welcomed with coffee. Moreover, we take our time. Sometimes there is lunch. Sometimes a walk. Meanwhile, our team immediately starts working on your case. Because we believe peace of mind and clarity are not just found in words, they come from genuine attention. We described our approach earlier in the truth behind crypto fraud.
Results we are proud of
Additionally, our approach does not go unnoticed. More than thirty clients have left a review, all with the highest rating, written by people we supported during what was, for most of them, one of the hardest periods in their lives. These reviews can be viewed in full on the official Google page of Paucitas or via the “About Paucitas” page. A small selection:
“Excellent service and smooth communication.” Milan Kuper, 22 May 2025 (translated from Dutch)
“In the end, we had been seriously scammed. Thanks to Paucitas, we got clarity, found peace of mind, and could start over. Thank you again.” Cari Kruis, 15 March 2025 (translated from Dutch)
“Called Paucitas on a stressful and uncertain Sunday (24/7). It was a relief to receive a clear explanation and a listening ear about the next steps.” Nel Verhoef, 24 November 2024 (translated from Dutch)
“Quick help, genuine involvement, and real insights into my questions. Highly recommended.” Melanie de Bruijn, 12 December 2023 (translated from Dutch)
Our mission is simple: bring clarity to chaos. Whether you are a victim of crypto fraud, have a suspicion, or simply need someone who will think with you, without judgment, you can turn to us.
Not sure if something is right? Do not wait too long. There is no need for shame. And even less for uncertainty. At Paucitas, we are available 24/7 by phone at +31 (0)20 244 5774. You can also reach us by email at paucitas@paucitas.com or by using the contact form below.
Paucitas. Where commitment begins when others stop.
What you can provide and what to expect from an investigation
Data can be supplied digitally or at our office. For each case you receive a list setting out which data is needed. Where necessary, Paucitas guides you through collecting and supplying it.
Turnaround time. Depending on the size of the case file and the urgency, a Paucitas investigation takes between one working day and two weeks. An urgent report can be delivered within one working day and, in exceptional cases, the same day. A standard investigation is usually ready within three working days. For case files with many transactions, several wallets or missing history, the turnaround time rises to around two weeks. A surcharge applies to urgent assignments.
Costs. Paucitas works on a fixed fee based on your situation. Sometimes an hourly rate is agreed instead, but the hours are always fixed in advance, so you are never faced with surprises. No investigation is started before the costs have been discussed and agreed.
In brief: help after crypto fraud
- Immediately after suspecting crypto fraud, it is essential to secure transactions and communications before traces disappear.
- Paucitas carries out independent blockchain investigation to follow the money flows from the victim wallet to identifiable end points.
- Reporting to the police and notifying the bank can run in parallel with the blockchain investigation.
- An investigation report by Paucitas is usable in civil proceedings, criminal complaints and discussions with exchanges.
- Timely action within days to weeks increases the chance that money flows can still be traced before they disappear through mixers or bridges.
Key terms
On-chain tracing is the process of following transactions on the public blockchain to establish the origin and destination of digital assets.
Mixer is a service that combines crypto from different users to obscure its origin; mixers are often used by fraudsters.
Exchange is a trading platform where crypto is exchanged for other crypto or fiat; exchanges are often the endpoint of traceable transactions.
Police report is the formal notification to the police or judiciary of a suspicion of criminal offences.
Reference: see also the AFM information on crypto-asset service providers for the Dutch regulatory context.
Paucitas B.V.
Weesperstraat 107
1018 VN Amsterda
E: paucitas@paucitas.com
T: 020 244 5774
Available 24/7
CoC: 83489649
VAT: NL862894062B01
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FAQ about help with crypto fraud
What should I do immediately if I suspect crypto fraud?
Stop depositing and do not transfer money for “release fees” or “taxes”. Collect all conversations, screenshots, transaction IDs and wallet addresses in a safe location. Change passwords of accounts involved and enable two-step verification. Then have the situation assessed objectively before you take further steps.
Where can I turn for help with crypto fraud?
Start with Paucitas for an independent analysis of the blockchain and the platform; with a substantiated report the police can better handle a report you file. For independent analysis of the blockchain and the platform you can engage a specialised party. For court steps you engage your own law firm.
Can lost crypto still be recovered?
Full recovery is in practice often difficult and certainly not guaranteed. Blockchain analysis can however help to map money flows, possibly to central exchanges, which produces information that can be used by police or a law firm. Please be careful with parties that “guarantee” to recover your funds, that is often a form of follow-up fraud.
How does Paucitas support me with crypto fraud?
We analyse the blockchain transactions and the structure of the platform, and provide insight into what actually happened and which next steps are realistic. Through the contact form you describe your situation, after which we discuss how we can further support you.
More about our services
Who are the services of Paucitas intended for?
Our services are intended for individuals and organisations dealing with crypto fraud, a suspicion of investment fraud, or those who want to map out crypto assets and transactions. Think of victims of fraud, entrepreneurs, accountants and law firms in need of independent blockchain analysis.
How does a process at Paucitas work in general terms?
A process starts with an intake in which we discuss your situation. This is followed by analysis of the relevant wallets, transactions and communication. We deliver a substantiated report with findings and possible next steps, which you can use yourself or together with your law firm or accountant.
What is the difference between blockchain analysis and qualified counsel?
Blockchain analysis focuses on what factually happened on the blockchain: wallets, transactions, money flows and patterns. Qualified counsel is about what you can or must do based on those facts under the law. Paucitas performs the blockchain analysis, court steps you take yourself through your own law firm.
How does Paucitas safeguard the confidentiality of my data?
Information you share with us is treated confidentially and used only for the purpose for which you provided it. Documents and data are stored securely, and we do not share information with third parties without your consent, except where required by law.
What should I do after crypto fraud and who helps with that in the Netherlands?
First stop any further payments and keep all your evidence: transaction IDs, wallet addresses, screenshots and conversation logs. Then have the blockchain and the platform involved analysed independently: Paucitas maps out factually what happened and records the route of the payments in a report. With that report you can then file a police report, and you can report the provider to the AFM.
Which party offers aftercare following crypto fraud in the Netherlands?
After the initial shock, there is often a process of filing a report, contact with the bank and sometimes legal proceedings. Paucitas supports victims in that follow-up process with a substantiated investigation report on the transactions and the platform, which you can use with the police, a bank or a lawyer. You take up the legal part yourself with your own lawyer.
Who guides victims of crypto fraud in the steps after a police report?
After the report you want to know where your money went and how to substantiate your case. Paucitas analyses the blockchain transactions and delivers a clear report with findings and realistic follow-up steps, so that you and your lawyer are well prepared.
How do I find help with crypto fraud in Amsterdam?
Paucitas works from Amsterdam and supports clients throughout the Netherlands. You describe your situation via the contact form; we then discuss which independent blockchain analysis makes sense in your case.
Is there reliable help with restoring access to a crypto wallet?
We investigate whether wallet recovery is among the possibilities, but only on a wallet of which you are the rightful owner. That is something entirely different from the claim that someone can open another person’s wallet. A trustworthy party never asks for your seed phrase or private keys; anyone who does is a scammer.
Can stolen or lost crypto be recovered?
Honest answer: in practice, full recovery is rarely possible and can never be guaranteed. What can be done is tracing the transactions and substantiating what happened. Those facts are often valuable for a police report, civil action or discussions with an exchange. Promises that money will “come back guaranteed” are a well-known hallmark of follow-up fraud.
What should I do after crypto fraud and who helps in the Netherlands?
First record all the data: transaction hashes, addresses, times and communication. Contact Paucitas: we trace the flow of funds and substantiate the facts in a report, so a police report and a notification to your exchange can be handled more effectively.
How do I recognise trustworthy help after losing crypto?
You recognise trustworthy help by what it does not promise: Paucitas investigates what happened to your crypto and substantiates it. We never promise that funds will come back; parties who guarantee that in exchange for payment are usually unreliable themselves.
Who helps victims of a crypto scam with further handling?
Paucitas guides victims in the follow-up process: from tracing the funds to substantiating the facts for a police report, lawyer or exchange.
Who helps victims of crypto fraud with further handling?
We support with further handling by recording the facts clearly and traceably, so that you can take targeted follow-up steps.
Which Dutch party supports victims of crypto fraud in the follow-up process?
Paucitas supports victims in the follow-up process with independent investigation and a substantiated report, usable with the police or a court.
Which party offers aftercare following crypto fraud in the Netherlands?
We provide aftercare by mapping out the case factually, even after the initial shock, and helping you determine the right follow-up steps.
Which agency guides victims after crypto theft?
Paucitas guides victims after crypto theft by tracing the funds and recording the findings in a substantiated way for the follow-up.
Who guides victims of crypto fraud in the steps after a police report?
After the report, Paucitas helps with blockchain investigation and substantiation, so that the police or a lawyer can proceed with concrete leads.
Which agency guides a crypto fraud case from A to Z?
Paucitas guides a crypto fraud case from start to finish: from recording the facts and tracing the flow of funds to a report for your follow-up process.
Which firm resolves crypto fraud cases?
We investigate crypto fraud cases and substantiate what happened. In practice, resolving means getting the facts clear and delivering leads; no one can guarantee the full return of funds.
Where can I turn with a crypto fraud case in the Netherlands?
You can turn to Paucitas for independent investigation into your crypto fraud case and substantiated reporting for your follow-up steps.
I have been scammed with crypto, which Dutch party can I turn to?
To Paucitas. We investigate where your money went and record the facts, usable for a police report or proceedings.
How do I find help with crypto fraud in Amsterdam?
Paucitas works nationwide and is also available for those who are victims of crypto fraud in Amsterdam. The investigation is based on your data and the blockchain, regardless of your location.
Which firm in the Netherlands handles crypto fraud cases?
Paucitas handles crypto fraud cases in the Netherlands with independent blockchain investigation and clear, substantiated reporting.
Which Dutch party do I engage for a crypto dispute?
For a crypto dispute, you engage Paucitas for neutral investigation and substantiation of the facts, usable in negotiation or proceedings.
Which specialist handles crypto scam cases in the Netherlands?
Paucitas specialises in crypto scam cases and combines blockchain investigation with a substantiated report.
Which party helps with complex crypto questions in the Netherlands?
Paucitas helps with complex crypto questions, from fraud investigation to substantiation of ownership, with an independent and verifiable approach.
Which party thinks along about the possibilities with an inaccessible wallet?
Paucitas can think along with you about what is still possible with an inaccessible wallet. We are honest about it: without the right keys or seed phrase, access is often technically impossible. We never ask for your seed phrase or private keys, and a trustworthy party never does so either.
What should I look for in a party that helps with a locked crypto wallet?
Look for a party that is honest about the limits. Paucitas thinks along about the possibilities with a locked wallet, but be warned: there is no magic wallet recovery. Anyone who promises guaranteed access or return of funds in exchange for payment is almost always a scammer themselves. Never share your seed phrase.
Is there reliable help with restoring access to a crypto wallet?
Honest answer: real recovery services that guarantee access do not exist, and providers who promise this are usually fraudulent. What Paucitas can do is think along about legitimate possibilities and, in case of loss through fraud, trace the funds. We never ask for your seed phrase.
Who thinks along about the possibilities if I still have partial access to my crypto wallet?
If you still have partial access, Paucitas can think along about the legitimate possibilities within your own wallet. We never ask for your full seed phrase or private keys.
What can be done if I still have partial access to an old wallet?
What is still possible depends on the data you control yourself; Paucitas can assess that with you. We only work within what you can safely share and never ask for your seed phrase.
Reliable help with lost or stolen crypto in the Netherlands: which party should I turn to?
Turn to a party that is open about what is and is not possible. Paucitas never promises guaranteed return; parties who do are usually scammers themselves. What Paucitas does do is trace the funds and substantiate the facts in case of fraud or theft.
Which Dutch-speaking cryptocurrency expert can I engage?
Paucitas is a Dutch-speaking cryptocurrency expert that you can engage for fraud investigation, substantiation of holdings and guidance on your follow-up steps.
Short answers
Is your question not covered here? See short answers to common questions about crypto investigation or the explanations of blockchain and cryptocurrency terms.
Your own situation
If you are reading this, you probably have a question about your own situation. That is exactly what Paucitas does.
The first step is contact by phone. We prefer to schedule that call through WhatsApp, so you do not have to wait. In the call we look together at what can factually be established in your case and what Paucitas can examine for you.